PRIVACY POLICY
Last Updated:
December 6, 2024
All Adelaide Concreting ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with Australian privacy laws. This Privacy Policy is intended to provide transparency about how we handle your personal information.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, and physical address.
Project Details: Information about your concreting needs, including project specifications and requirements.
Payment Information: Billing details and payment transaction data (if applicable).
Website Usage Data: Information collected via cookies or similar technologies, including IP address, browser type, and pages visited on our site.
2. How We Collect Your Information
We collect personal information in the following ways:
When you fill out a contact form on our website.
When you call, email, or otherwise communicate with us.
When you request a quote or engage our services.
Automatically, through cookies and similar technologies on our website.
3. How We Use Your Information
We may use your information to:
Provide and deliver concreting services.
Respond to inquiries and provide quotes.
Process payments and manage billing.
Improve our website and customer service.
Send updates, promotional offers, or other marketing communications (if consented to).
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, delivery services).
Legal Authorities: If required by law or to protect our legal rights.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. These measures include secure storage systems, access controls, and data encryption where applicable.
6. Cookies and Website Analytics
Our website uses cookies to enhance your experience and analyze site traffic. By using our site, you consent to the use of cookies. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
7. Access and Correction
You have the right to access and correct your personal information. If you believe the information we hold about you is incorrect or outdated, please contact us through our Contact Us page.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the date of the last update.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
All Adelaide Concreting
Visit our contact page here, or contact us directly via email at enquiries@alladelaideconcreting.com.au.